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FAQs

Why should I do business with Wellness Professionals?
We have the best solutions to your musculoskeletal problems. Our business model is to provide the best, most valuable solutions to people suffering from joint problems. Click here to see how we are doing. We have carefully partnered with select manufacturers to produce our products and supplements. We also offer free shipping, a money-back guarantee and no sales tax (except in Massachusetts).


Are the products you sell comparable to those I might find at Wal-Mart or Walgreens?
No. Those types of stores are trying to sell the same high-margin, low-quality products to everyone. We sell the right products for you and your condition. We track how we are doing by asking customers to complete follow-ups on their pain and flexibility/mobility every two months over the course of one year. Click here to see how we are doing.


What are your shipping policies?
There are additional costs for next day delivery and orders shipped to international destinations.

What are your payment terms?
We accept American Express, MasterCard, Visa, and Discover credit cards. We also accept company purchase orders on Net 30 terms with approved credit. We accept purchase orders on Net 30 terms from all universities, municipalities, school districts, and state and federal agencies.

Do you have a secure web site?
Yes, we do. You can shop with confidence on our web site. We use SSL 128 bit-encryption for safe transmission over the Internet. That means that the credit card information and other details you enter are scrambled during transmission. Your information is far safer than if you charged a meal at a restaurant or went shopping at the mall. However, if you are not comfortable placing your order online, please contact us at 1-888-965-6468 or 1-617-649-2119 and we'll be happy to take the information over the phone.

What is your privacy policy?
Please click here to read our entire Privacy Policy. In summary, we will NEVER sell any of your personal information.

What is our return policy?
If you're not satisfied with your purchase, we'll replace it or give you your money back. It's that simple.

Can I get a discount on large volume or regular orders?
Yes. Please click here to contact us for more information.

Do you sell to Canada or international locations?
We can sell most products to Canada and other international locations; however, each country has its own guidelines regarding supplements, creams, gels, and liquids, so these products are sold only within the United States. There are additional charges on shipping outside the United States.


Once I place an order, how long does it take to get the products?
Products should ship same-day Monday through Friday during regular business hours (EST) and get to you most often within 4 days.

 
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Wellness Professionals does not provide medical advice, diagnosis or treatment. For more information please click here.
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